It is our continuous goal that every guest will want to return for another visit. The memories of their stay in the property will, to a great extent, be built on how they were treated by our associates. It is surprising how far a cheerful smile or greeting will go in making someone feel important and appreciated. No matter what position with the Company an associate may hold; their attitude with guest matters.
Courtesy does not end with our guests. We promote teamwork and a culture that we need to treat others as you would like to be treated. How we treat each other is a part of the experience.
Associates should be very focused on courtesy and the needs of our guests as a core value. We look to our associates to lead the way in making our service exceed our guest’s expectations.
A workforce ready, willing, able and eager to take on fresh challenges and to work together for the common good of the company, property, owner, guest and TEAM provides us the opportunity to share our culture with others and express "This is a Great Place to Work".